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Take a look at the new Handy Toyota dealership, located next to our sister store Handy Chevrolet. For more photos go to our Facebook page here.

Those of you who know anything about the Handy Family of Dealerships (e.g. handycars.com), Handy Toyota, and Toyota Motors know that customer satisfaction is paramount. In our neck of the woods and even across the nation, the stigma of the dishonest car sales consultant still persists today; with legitimate legislation in place against, for example, dropping the residual value set forth during the leased vehicle’s contract signing it’s not what it used to be, but the ideology still remains. Further, with online review sites such as DealerRater.com, customers now have an unbiased and most importantly anonymous arena in which to gripe, praise, or otherwise write about their new and used car sales, service and parts, or even rental experiences without fear of repercussion.

All this aside, Toyota and Handy Toyota are and have been build upon a solid foundation of customer support. Point in case: the so-called (and clearly disproven) “sudden” acceleration recall of 2010. During this time, NASA, the United States government via the National Highway Traffic Safety Administration, and Toyota’s own engineers pulled apart several Toyota vehicles and proved beyond a shadow of a doubt that there was no malfunction in the systems within. But still, Toyota recalled hundreds of thousands of vehicles and replaced components and in some cases bought back vehicles to ease the worried consumer.

The Toyota Business Pyramid is something that forms the notions behind the recall. The pyramid, which is a visual of what you think when the word is heard, forms a hierarchy of how to do business - responsibly. From the top down, Toyota’s business philosophy is aimed at improving customer happiness and/or satisfaction above all else, innovating products, and keeping drivers - the folks paying to keep them in business (and by them I mean US, too) - safe.

Again: Handy Toyota, regardless of the brand we sell, whether it’s a new Land Cruiser or base Yaris, or a used car of another make and model, fully buy into and believe this theory and its why we’ve grown to where we are over the past 60 years and why we’ve earned honors such as the VT Toyota Dealer of the Year for DealerRater… and of course the point of today’s blog, the 7th consecutive Toyota President’s Award.

With all that said, thank you all out there who view our blogs, come in for service, and browse our virtual and/or actual dealership for new and used Toyota vehicles. It’s because of you and the answers you’ve given Toyota Motors about your experiences here that got us this and the previous six awards, so this is as much for you as it for us. It’s great to know that we’re doing a good job, but it’s better to know that OUR CUSTOMERS ARE SATISFIED.

Thanks again for your continued support across the board.

Handy Toyota
St. Albans, VT 05478

For at least 12 months, the Handy Toyota blog you know and love so much has been throwing new versions of the Prius, dubbed the Prii family, down your throat.  The Prius 5, the Prius v, the Prius c, and of course the Prius Plug-in are generally about 10% of what our staff, by which I mean…

Read more of this blog and view pictures at handytoyota.com.

The bottom line is that the desktop computer or personal computer (PC)/Mac market is dwindling.  As humanity moves along the crazy train of “I want need it now” at alarmingly quickening speeds, the days of the Jetson’s-esque future and implanted mobile telephones seems further and further from science fiction and gets increasingly close to ho-hum reality.  Within a year - yes, in around 365 some odd days - mobile devices ranging from BlackBerry to Android…

To read more about the new Touch Life infotainment system and Toyota vehicles, go to handytoyota.com today.

Click here to watch the 2012 Prius v demonstration video on the Handy Channel on YouTube.

Once more and not to insult anyone but I personally have trouble due to the use of the letter V, today’s blog is in regards to the all new 2012 Toyota Prius v, also called the Prius MPV and not to be confused with the Prius (Roman numeral) V or 5.  The Prius (Roman numeral)V would be…

Read more about the arrival of the first of three new members of the Toyota Prius family at handytoyota.com today.

Another week has passed in the world of Handy Toyota of St. Albans and as you can see from the picture above the steel frame is taking shape for the new Handy Toyota facility.  The weather has been challenging but I must say the crew working on this element is the best.  Pete Conroy is the foreman and we could not ask for better.  The frame may be pre-engineered but is it no simple task putting it all together.  We are so excited to witness the day to day progress.  Pete and his crew are working feverishly knowing what lies ahead weather wise.  Next week I am hoping to have a picture for you of a completely framed structure ready for roof and sidewall covering.  If the weather cooperates, I am quite confident they will be successful in achieving this time line…

Go to handytoyota.com today to read the rest of Dan’s weekly blog.

Yesterday, October 17, 2011, I posted a question on Handy Toyota of St. Albans, Vermont’s Facebook page that asked “what do you think of the new Entune?”  Though only three of the 800 plus of you out there answered the question, the results, lacking scientific merit or not, were disturbing to say the least.  Here were the available answers:

1. It’s great!
2. Meh…
3. Not a fan
4. What’s that, a new planet?

Obviously sounding…

To read the rest of this blog, go to www.handytoyota.com.

Those of you who keep tabs on our Facebook or by following us on Twitter @handytoyotavt might have heard that the Handy Toyota gang was at this past Sunday’s Fight Against Breast Cancer walk in South Burlington, Vermont, and not only did we all have a blast walking, donating, and fighting for a cure, but the turn out was really something special.

Folks from all walks of life and many Vermont business’ such as…

To read the rest of today’s blog, go to www.handytoyota.com.

One thing that has always irked me especially ever since adorning the Toyota emblem across my chest is the whole buy American ideology.  It’s not that I’m against buying American even, but rather I dislike how it is sent towards Toyota vehicles, because the truth of the matter is that Toyota is and has been for a long while one of the most predominant American-made vehicles in the automotive industry.  In fact, this is a big part of why Handy Toyota of St. Albans, VT is so proud of every Toyota Camry we sell to our Burlington area customers, because the Toyota Camry is actually the Most American Car…

To read the rest of this blog go to www.handytoyota.com.

The girls arrived on schedule this past Wednesday and have been staying with Karen along with their parents Annie and Peter.  Annie’s brother Tommy is being married this afternoon so it is not a surprise when I say that everyone’s schedule has been stretched a bit thin over the past few days.  Annie and Faye are in the wedding party, and little Faye is so nervous with her role as one of the…

View the rest of Dan’s blog by clicking here. You can also subscribe to our blog at www.handytoyota.com.